Troubleshooting the most common error
Here are a few steps to take to solve the most common error, an improperly installed card:
You will first need to find your audio controlling device or controller. This controller is what gives you the ability to adjust the sound for everything. From your start menu, go to your control panel. Then, go to add hardware and search for the hardware yourself. Don't let the computer search for it automatically, because if it is improperly installed it may not be seen. Then, scroll down to sound devices and search for your audio controller. Check the properties of the device, and see if it is installed properly. If it isn't installed properly you will see a yellow highlighted question mark beside the device's name
- The best way to solve this problem is to uninstall your sound card and drivers. You will reboot, enter the bios, disable the onboard audio, game port, and midi. Then boot back into windows, go to add remove programs and make sure that any programs for the device was removed.
Uninstalling and reinstalling the sound card will more than likely fix your problem.
Other troubleshooting tips
If you are still experiencing difficulties, try these other troubleshooting ideas.
- If you think your sound card may be 'dead', before buying a new one, I would recommend borrowing one that is fully functioning from a friend, if possible, and installing that one to see if the error is in the card itself.
- Try using a different PCi slot, that way windows may detect it as new instead of trying to reconfigure it on the slots its currently on. This can also help you to determine whether one of the slots are bad
- If you have an onboard sound card but are trying to use a sound card you bought separately, ensure the onboard one is disabled.
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